Privacy Policy

1. Introduction

Night Tears (the developer, we, us, or our in this policy), operating as the technology services division of Zhijiang Yewei Lei Trading Co., Ltd., a company registered at No. 178, Chang an Avenue, Gujiadian Town, Zhijiang 443000, China, is committed to protecting the privacy of every individual who visits our website at https://www.nighttears.lat (the Website) or engages with our computer systems design, technical consulting, and related professional services (collectively, the Services). This Privacy Policy explains in clear and comprehensive terms what personal data we collect, why we collect it, how we use it, with whom we may share it, and what rights you hold with respect to that data. We encourage you to read this document carefully so that you may make informed decisions about your interactions with our Website and Services.

The protection of personal data is not merely a compliance obligation for Night Tears; it is a foundational principle that guides every aspect of our systems design and operational methodology. We design our data handling practices with the same architectural rigor that we apply to the integrated computer systems we deliver for our clients across manufacturing, financial services, healthcare, logistics, and public sector environments. If you have questions about any part of this policy, we invite you to contact us using the information provided in the Contact Information section at the end of this document. By accessing or using our Website or Services, you acknowledge that you have read and understood the practices described in this Privacy Policy.

2. Information We Collect

We collect several categories of information in the course of operating our Website and delivering our Services. Understanding these categories is essential to understanding your privacy rights and the scope of this policy.

Information You Provide Directly. When you fill out a contact form on our Website, send us an email, call our office, or otherwise communicate with us, you may voluntarily provide personal data that includes your full name, email address, phone number, company name, job title, and the content of your message or inquiry. When you engage us for services, we may additionally collect professional details such as your role within your organization, the nature of your technical requirements, and any documentation you choose to share during the project discovery or requirements engineering phases. You are never obligated to provide this information, but declining to do so may limit our ability to respond to your inquiry or deliver the full scope of our Services.

Information Collected Automatically. When you visit our Website, certain technical data is collected automatically through server logs, analytics tools, and similar mechanisms. This data includes your Internet Protocol (IP) address, browser type and version, operating system, referring and exit pages, date and time stamps, pages viewed and time spent on each page, clickstream data, and other diagnostic information about your interaction with our Website. This information is predominantly aggregated and does not directly identify you as an individual. However, in combination with other data we hold, it may constitute personal data under applicable law. We collect this information to understand how visitors use our Website, to diagnose technical issues, to maintain the security of our systems, and to improve the user experience over time.

Information from Third Parties. In certain circumstances we may receive personal data about you from third-party sources. For example, if a colleague or business partner refers you to us and provides your contact details for the purpose of initiating a professional introduction, or if our analytics and advertising partners share aggregated demographic or interest-based data that correlates with your use of our Website. We also use third-party service providers for functions such as email delivery, customer relationship management, and website analytics, each of which may process limited personal data on our behalf under contractual terms that require compliance with this Privacy Policy.

Business and Project Data. In the course of delivering our Systems Architecture and Integration, Technical Consulting, Custom Software Development, and Managed Systems Operations services, we may receive access to data that resides within your own business systems. Such data is processed strictly in accordance with the terms of the service agreement or statement of work established between your organization and Night Tears. This policy applies principally to the personal data we collect directly through our Website and business development activities. The handling of client project data is governed by the relevant contractual arrangements and any applicable data processing agreements.

3. How We Use Information

The personal data we collect serves defined and legitimate purposes. We do not use your data in ways that are inconsistent with the purposes described in this policy or without an appropriate legal basis.

Service Delivery and Client Engagement. We use the information you provide to respond to your inquiries, to assess your project needs, to prepare proposals and statements of work, and to deliver the technical services you have engaged us to perform. This includes communicating with you about project milestones, deliverables, timelines, and any issues that arise during the course of an engagement. Without the ability to process this data, we would be unable to provide the professional services that form the core of our business.

Website Operation and Improvement. Automatically collected data is used to monitor and analyze the performance of our Website, to identify and resolve technical errors, to understand which content resonates with our audience, and to make informed decisions about the future development of our online presence. Aggregated analytics data may also be used to measure the effectiveness of our marketing efforts and to refine the user experience for all visitors.

Communication and Marketing. With your consent where required by applicable law, we may use your contact information to send you periodic communications about our services, industry insights, case studies, and news related to Night Tears and the broader field of computer integrated systems design. Every marketing communication will include a clear and functional mechanism for unsubscribing, and we will honor all opt-out requests promptly. We do not engage in unsolicited bulk marketing and we do not sell or rent your personal data to third-party advertisers for their own marketing purposes.

Legal Compliance and Protection. We may process your personal data as necessary to comply with applicable laws and regulations, to respond to lawful requests from public authorities, to enforce our contractual terms, to protect the rights and safety of Night Tears and its personnel, to prevent fraud or other illegal activities, and to defend against legal claims. These processing activities are grounded in our legitimate interest in maintaining a lawful and secure operating environment and in fulfilling our legal obligations.

4. Legal Bases for Processing

Depending on your jurisdiction and the nature of the processing activity, our collection and use of your personal data relies on one or more of the following legal bases.

Consent. Where we rely on your consent as the legal basis for processing, such as for sending direct marketing communications where required by law, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing that occurred before the withdrawal. We typically obtain consent through affirmative opt-in mechanisms on our Website forms and communication preference centers.

Contractual Necessity. Much of the personal data we process is necessary for the performance of a contract with you or your organization, or for taking steps at your request before entering into such a contract. This includes processing data to prepare proposals, negotiate service agreements, deliver contracted services, and manage ongoing client relationships. Without this processing, our ability to fulfill our contractual obligations would be materially impaired.

Legitimate Interests. We process certain personal data on the basis of our legitimate business interests, provided those interests are not overridden by your own rights and freedoms. These interests include improving our Website and Services, ensuring the security and integrity of our systems, analyzing aggregated usage patterns to inform business strategy, protecting our organization against legal liability, and communicating with you about relevant service offerings where you have previously expressed interest in our work. We conduct a balancing assessment before relying on this basis and document our reasoning internally.

Legal Obligation. In certain situations we are required to process personal data to comply with applicable laws, regulations, court orders, or binding requests from public authorities. This may include retaining records for tax and accounting purposes, responding to data subject access requests, cooperating with law enforcement investigations where legally required, and fulfilling other statutory obligations that attach to a registered enterprise operating within the jurisdiction of the People Republic of China.

5. Data Sharing and Disclosure

Night Tears does not sell, trade, or rent your personal data to third parties. We share personal data only in the limited circumstances described below and always under terms that require the recipient to protect your data in a manner consistent with this Privacy Policy.

Service Providers and Subcontractors. We engage trusted third-party companies and individuals to perform functions on our behalf, including website hosting and infrastructure, email delivery services, analytics platforms, customer relationship management software, payment processing (where applicable), and professional advisors such as legal counsel and accountants. These service providers are given access only to the personal data they need to perform their specific functions, are bound by contractual confidentiality obligations, and are prohibited from using the data for any purpose other than providing services to Night Tears. We conduct due diligence on our service providers and require them to implement appropriate technical and organizational measures to safeguard your data.

Business Transfers. In the event that Night Tears, or Zhijiang Yewei Lei Trading Co., Ltd., or substantially all of its assets, is acquired, merged, or reorganized, personal data held by us may be among the assets transferred to the acquiring or successor entity. In such a scenario, we will use reasonable efforts to ensure that the recipient treats your personal data in accordance with this Privacy Policy or provides you with notice of any material changes before your data is subjected to a different policy.

Legal and Regulatory Disclosure. We may disclose your personal data if we reasonably believe that such disclosure is necessary to comply with a valid legal process, to respond to a lawful request from a governmental authority, to enforce our terms of service or contractual agreements, to investigate potential violations of law, to protect the security or integrity of our Website and Services, to defend against legal claims, or to protect the rights, property, or personal safety of Night Tears, our personnel, our clients, or the public. We will, where permitted by law, make reasonable efforts to notify you of such disclosure unless notification is prohibited by the relevant legal process or would compromise an ongoing investigation.

Aggregated and De-Identified Data. We may share aggregated, anonymized, or de-identified data that does not reasonably identify any individual with partners, researchers, or for public reporting purposes. For example, we may publish usage statistics or performance benchmarks derived from aggregate client project data, provided that no individual person or client organization can be identified from such data. This type of sharing falls outside the scope of this Privacy Policy because it does not involve personal data.

6. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance the browsing experience, to analyze site usage, and to support essential functions of the Website. A cookie is a small text file that a web server places on your device when you visit a website. Cookies may be session-based (expiring when you close your browser) or persistent (remaining on your device for a set period or until manually deleted).

Types of Cookies We Use. We use essential cookies that are strictly necessary for the operation of the Website, such as those that maintain your session state or remember your cookie preferences. We use analytics cookies to collect aggregated data about how visitors navigate our Website, which pages receive the most attention, and where technical issues may arise. These analytics cookies help us identify areas for improvement and measure the effectiveness of our content. We may also use functional cookies that remember your display preferences and facilitate form completion. We do not currently deploy behavioral advertising or remarketing cookies through third-party advertising networks.

Your Choices Regarding Cookies. Most web browsers allow you to control cookies through the browser settings. You can typically configure your browser to refuse all cookies, to accept only certain types of cookies, or to notify you when a cookie is being set. Please note that disabling essential cookies may impair the functionality of certain features on our Website. By continuing to use our Website without adjusting your cookie settings, you consent to the placement of cookies as described in this section. You may withdraw your consent at any time by clearing your browser cookies and adjusting your browser settings accordingly. For more detailed guidance on managing cookies, we refer you to the help documentation for your specific browser.

7. Data Retention

We retain personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required to comply with applicable laws and regulations. The specific retention period varies depending on the nature of the data and the context of its collection.

Retention Criteria. Our retention decisions are guided by several factors: the nature and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data and whether those purposes can be achieved through alternative means, and the applicable legal, regulatory, tax, accounting, and reporting requirements to which we are subject. For example, contact form submissions and business correspondence are generally retained for the duration of the client relationship plus a reasonable period thereafter to address any post-engagement matters. Automatically collected analytics data is typically retained in identified form for a shorter period before being aggregated or deleted. Where we process data under a contractual arrangement with a client organization, the retention terms specified in that agreement will take precedence.

Data Deletion and Anonymization. When personal data is no longer needed for the purposes described in this policy, we take steps to securely delete or irrevocably anonymize it. We maintain documented procedures for data deletion that apply across all storage systems, backup archives, and service provider environments. In some cases we may retain certain data in an anonymized form for statistical or research purposes, and such anonymized data is not treated as personal data under this policy. If you wish to request the deletion of your personal data before the expiration of our standard retention periods, please refer to the Your Rights section below for information on how to exercise your right to erasure.

8. Data Security

Night Tears takes the security of your personal data seriously and implements appropriate technical and organizational measures designed to protect it against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. As a company whose core business is the design and integration of secure computer systems, we bring a depth of security expertise to our internal data protection practices.

Technical Safeguards. Our security measures include the use of encryption in transit (TLS) for all data exchanged between your browser and our servers, encryption at rest for stored personal data, network firewalls and intrusion detection systems, regular vulnerability scanning and penetration testing of our infrastructure, strict access controls enforced through role-based permissions and multi-factor authentication, and comprehensive logging and monitoring of system access. All our production systems are maintained with current security patches and are subject to regular configuration audits. We engage independent security professionals to assess our defensive posture and recommend improvements on a periodic basis.

Organizational Measures. Access to personal data within Night Tears is restricted to personnel who require it to perform their specific job functions. All employees and contractors receive training on data protection obligations and are bound by confidentiality provisions in their employment or service agreements. We maintain an internal data protection policy that sets clear standards for the handling of personal data and establishes accountability at every level of the organization. In the event of a data breach involving personal data, we have established an incident response plan that includes prompt investigation, containment, and, where required by applicable law, notification to affected individuals and relevant supervisory authorities within the prescribed timeframes.

9. International Data Transfers

Night Tears operates from its registered office in the People Republic of China and serves clients located in multiple countries around the world. As a result, the personal data we collect may be transferred to, stored in, and processed in countries other than the country in which you reside, including countries where data protection laws may differ from those of your home jurisdiction.

Transfer Safeguards. When we transfer personal data across international borders, we implement appropriate safeguards to ensure that your data remains protected in accordance with this Privacy Policy and applicable law. These safeguards may include reliance on adequacy decisions issued by relevant data protection authorities, the use of standard contractual clauses approved by applicable regulatory bodies, binding corporate rules (where applicable to our group structure), and contractual commitments from recipients to maintain equivalent levels of data protection. For individuals located in the European Economic Area, the United Kingdom, Switzerland, or other jurisdictions with data transfer restrictions, we will ensure that any transfer of your personal data to a third country is conducted in compliance with the applicable legal framework, including by obtaining your explicit consent where other transfer mechanisms are not available.

Data Localization Requirements. We are mindful of the fact that certain jurisdictions, including the People Republic of China, impose data localization requirements that mandate certain categories of data to be stored and processed within the national territory. Where such requirements apply to data we hold, we comply fully and ensure that cross-border transfers occur only through legally sanctioned channels. If you have specific concerns about where your data is stored or processed, we encourage you to contact us so that we can address your questions in the context of the specific services you use.

10. Privacy for Children

Night Tears does not knowingly collect, solicit, or process personal data from individuals under the age of sixteen (16), and our Website and Services are not directed toward or intended for use by children. We design our marketing, content, and service offerings exclusively for business clients, professionals, and enterprise organizations, none of which involve interactions with children.

If we become aware that a child under the age of sixteen has provided us with personal data without verifiable parental consent, we will take prompt steps to delete that data from our systems and terminate any associated accounts or communication channels. If you are a parent or legal guardian and you believe that your child has submitted personal data to us, please contact us immediately using the information in the Contact Information section so that we may take appropriate action. We take this obligation seriously and have implemented technical measures designed to detect and prevent the collection of data from users who indicate an age below the applicable threshold.

11. Your Rights

Depending on the data protection laws that apply in your jurisdiction, you may hold a number of rights with respect to the personal data we hold about you. Night Tears is committed to honoring these rights and to responding to any valid request within the timeframes prescribed by applicable law. We will not discriminate against you for exercising any of the rights described in this section.

Right of Access. You have the right to request confirmation of whether we process personal data about you and, if so, to obtain a copy of that data along with information about how and why we use it, the categories of recipients to whom we disclose it, the expected retention period, and the source of the data if it was not collected directly from you. We will provide this information in a commonly used electronic format unless you request otherwise.

Right of Rectification. You have the right to request that we correct any inaccurate or incomplete personal data we hold about you. We encourage you to keep your information current and to notify us promptly of any changes so that our records remain accurate and up to date. Where we have shared your data with third parties, we will take reasonable steps to inform them of any corrections where feasible.

Right of Erasure. In certain circumstances, you have the right to request the deletion or removal of your personal data from our systems. This right applies where the data is no longer necessary for the purpose for which it was collected, where you withdraw consent upon which the processing was based and no other legal ground justifies continued processing, where you object to processing and there are no overriding legitimate grounds, or where the data has been unlawfully processed. We will comply with erasure requests unless retention is required by law or is necessary for the establishment, exercise, or defense of legal claims.

Right to Restrict Processing. You have the right to request that we limit the processing of your personal data in certain scenarios, such as while we verify the accuracy of data you have contested, where the processing is unlawful but you oppose erasure and prefer restriction instead, or where we no longer need the data but you require it for legal claims. During a restriction period, we will store your data but not otherwise process it except with your consent or for legal claims.

Right to Data Portability. Where the processing is carried out by automated means and is based on your consent or a contract with you, you have the right to receive your personal data in a structured, commonly used, and machine-readable format and, where technically feasible, to have that data transmitted directly to another data controller without hindrance from us.

Right to Object. You have the right to object to the processing of your personal data where we rely on legitimate interests as the legal basis, including any profiling based on those interests. Upon receiving a valid objection, we will cease processing unless we demonstrate compelling legitimate grounds that override your interests, rights, and freedoms, or the processing is necessary for legal claims. You also have an absolute right to object to the processing of your data for direct marketing purposes at any time.

Right to Withdraw Consent. Where we process your personal data on the basis of consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing that occurred before the withdrawal. Withdrawal can be effected through the unsubscribe links in our communications, by adjusting your browser settings for cookies, or by contacting us directly.

Right to Lodge a Complaint. If you believe that our processing of your personal data violates applicable data protection law, you have the right to lodge a complaint with the relevant supervisory authority in your country of residence, your place of work, or the place where the alleged infringement occurred. While you are not required to do so, we encourage you to contact us first so that we may have the opportunity to address your concerns directly and resolve any issues to your satisfaction.

To exercise any of these rights, please send a written request to our Data Protection contact using the details provided in the Contact Information section below. We may need to verify your identity before processing your request, and we may ask you to provide additional information to help us locate the relevant data. We will respond to all valid requests within the timeframes required by applicable law, typically within thirty (30) calendar days, and will inform you if an extension is necessary along with the reasons for any delay.

12. Third-Party Links

Our Website may contain links to third-party websites, plugins, and applications that are not owned or controlled by Night Tears or Zhijiang Yewei Lei Trading Co., Ltd. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices, their content, or their security measures.

When you leave our Website and navigate to a third-party site, we encourage you to read the privacy policy of every website you visit. This Privacy Policy applies solely to information collected by Night Tears through our own Website and Services. The presence of a link to a third-party site does not constitute an endorsement of that site, its operators, or the products and services offered there. We disclaim any liability for the data handling practices of third-party operators, even where our Website provides a hyperlink to or integration with their services. If you have concerns about a third-party service linked from our Website, we recommend reviewing the relevant privacy documentation and contacting that provider directly.

13. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy from time to time to reflect changes in our data processing practices, to incorporate new legal or regulatory requirements, or to improve the clarity and completeness of the information we provide to you. When we make material changes, we will post the revised policy on this page and update the effective date displayed at the top of the policy.

We will endeavor to provide additional notice of material changes where we deem it appropriate and where feasible, such as through a prominent notice on our Website or by sending an email notification to clients and contacts for whom we hold a current email address. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data. Your continued use of our Website or Services after the effective date of any revised policy constitutes your acknowledgment of the changes and your agreement to be bound by the updated terms, to the extent permitted by applicable law. If you do not agree with the revised policy, you should discontinue use of our Website and Services and contact us to discuss any concerns.

14. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or the personal data we hold about you, please contact us using any of the methods below. We are committed to addressing your inquiries thoroughly and will make every reasonable effort to respond within the timeframes established by applicable data protection law.

Night Tears
A division of Zhijiang Yewei Lei Trading Co., Ltd.
Registered Office: No. 178, Chang an Avenue, Gujiadian Town, Zhijiang 443000, China
Email: mail@nighttears.lat
Phone: +1 815 783 5886
Website: https://www.nighttears.lat

For data protection matters specifically, you may direct your correspondence to the same email and postal addresses above, indicating that the communication concerns a personal data request. We will route your inquiry to the appropriate personnel within our organization and provide a substantive response within the legally mandated timeframe. If you believe we have not adequately addressed your privacy concerns, you retain the right to contact the relevant data protection supervisory authority in your jurisdiction, as described in the Your Rights section above.